A 36X GROWTH: FROM 100 INSTALLATIONS PER YEAR TO 100 INSTALLATIONS IN JUST 10 DAYS!

ABOUT FREYR

FreyrEnergy, founded by renewable energy experts, set out to make solar power accessible to every household in India. After rapid success across 22 states with over 200 channel partners, the founders embraced digital innovation to streamline operations and enable seamless scalability.

OUR ROLE

THE 8800 partnered with Freyr to execute a complete digital transformation by building a unified platform that seamlessly integrated customer interactions, operations, and channel partner management.

INDUSTRY

Renewable Energy

SERVICES

Digital Transformation

TIMELINE

12 Months

INSTITUTIONAL FUNDING

10M USD

RETENTION RATE

30%

KEY FOCUS AREAS

FreyrEnergy needed a digital transformation to scale efficiently and provide a seamless experience for their partners and customers.

Operational Complexity

The need to streamline day-to-day operations became apparent with Pan-India expansion, offering opportunities to improve efficiency using more integrated enterprise platform.

Transparency

FreyrEnergy sought better visibility into channel partner activities, sales, and customer interactions to ensure smoother operations and improved customer satisfaction.

Process Optimization

Unifying lead generation, sales, subsidy applications, and project tracking presented an opportunity to enhance efficiency and reduce manual processes.

Customer Engagement

FreyrEnergy aimed to provide a seamless experience from sign-up to post-installation, ensuring consistent customer interactions and long-term engagement.

Making Solar Energy Affordable And Accessible For Everyone

THE CUSTOMER APP

EMPOWERING THE END CUSTOMER

We built an intuitive, feature-rich app for Freyr’s customers that handled the entire journey.

Customers fill out a lead form and receive login credentials to download the app.
The app educates customers on solar benefits, environmental impact, subsidies, and financing options.
Customers can request quotations, communicate with sales, schedule meetings, and finalize contracts—all within the app.
Once the solar system is installed, customers can track project progress, monitor energy savings, make payments, and even refer friends—all through the app.
Post-installation, customers can track daily and monthly energy savings and environmental impact, ensuring continued engagement for up to 25 years.

ENTERPRISE PLATFORM

STREAMLINING OPERATIONS

The platform integrates teams across departments—Sales, Pre-sales, Marketing, Finance, Supply Chain—ensuring seamless communication and task completion.
From lead exploration to project installation, every stage of the customer journey is automated and tracked.
Freyr’s entire operational workflow, including subsidy management and supply chain coordination, now runs on this platform, turning Freyr into a tech-driven, scalable business.