POWER BUILT, 36X GROWTH
ABOUT FREYR
FreyrEnergy, founded by renewable energy experts, set out to make solar power accessible to every household in India.
OUR ROLE
THE 8800 partnered with Freyr as their full-cycle product development partner, guiding comprehensive digital transformation.
THE CHALLENGE
Operations were fragmented across WhatsApp, email, and spreadsheets. Needed a unified digital solution to streamline workflows and customer experiences.
WHAT WE BUILT
Built a customer-facing mobile app and enterprise platform, digitizing the entire solar journey, streamlining operations, and enabling scalability across 15+ internal personas.
INDUSTRY
Renewable Energy
SERVICES
Digital Transformation
TIMELINE
12 Months
INSTITUTIONAL FUNDING
10M USD
RETENTION RATE
30%
KEY FOCUS AREAS
FreyrEnergy needed a digital transformation to scale efficiently and provide a seamless experience for their partners and customers.
Operational Complexity
The need to streamline day-to-day operations became apparent with Pan-India expansion, offering opportunities to improve efficiency using more integrated enterprise platform.
Transparency
FreyrEnergy sought better visibility into channel partner activities, sales, and customer interactions to ensure smoother operations and improved customer satisfaction.
Process Optimization
Unifying lead generation, sales, subsidy applications, and project tracking presented an opportunity to enhance efficiency and reduce manual processes.
Customer Engagement
FreyrEnergy aimed to provide a seamless experience from sign-up to post-installation, ensuring consistent customer interactions and long-term engagement.
Making Solar Energy Affordable And Accessible For Everyone
THE CUSTOMER APP
EMPOWERING THE END CUSTOMER
We built an intuitive, feature-rich app for Freyr’s customers that handled the entire journey.
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Customers fill out a lead form and receive login credentials to download the app.
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The app educates customers on solar benefits, environmental impact, subsidies, and financing options.
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Customers can request quotations, communicate with sales, schedule meetings, and finalize contracts—all within the app.
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Once the solar system is installed, customers can track project progress, monitor energy savings, make payments, and even refer friends—all through the app.
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Post-installation, customers can track daily and monthly energy savings and environmental impact, ensuring continued engagement for up to 25 years.
ENTERPRISE PLATFORM
STREAMLINING OPERATIONS
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The platform integrates teams across departments—Sales, Pre-sales, Marketing, Finance, Supply Chain—ensuring seamless communication and task completion.
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From lead exploration to project installation, every stage of the customer journey is automated and tracked.
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Freyr’s entire operational workflow, including subsidy management and supply chain coordination, now runs on this platform, turning Freyr into a tech-driven, scalable business.
A 36X GROWTH: FROM 100 INSTALLATIONS PER YEAR TO 100 INSTALLATIONS IN JUST 10 DAYS!
By integrating THE 8800’s scalable digital solutions, FreyrEnergy achieved a 36X growth—scaling from just 100 installations per year to 100 installations every 10 days! This transformation drove unparalleled operational efficiency, customer satisfaction, and market leadership.
